Terms & Conditions

Introduction

Welcome to Prime Home Expert. These Terms & Conditions govern your use of our website and our home service offerings. By accessing or using our website, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

Our Services

Prime Home Expert provides home improvement, maintenance, repair, and related services in Dubai, United Arab Emirates.

The availability, scope, pricing, and timing of services may vary depending on the service requested, property conditions, location, and other circumstances.

Service Requests and Appointments

When you submit an inquiry or request a service, you agree to provide accurate and complete information necessary for us to understand and respond to your request.

• Appointments are subject to availability.
• Service times may change because of traffic, weather, property access, or other unforeseen circumstances.
• Customers should provide reasonable access to the property when a service visit is scheduled.
• Additional work may require separate approval and pricing.

Pricing and Payments

Prices may depend on the type of service, materials required, labor, property conditions, and the scope of work.

Any estimate or quotation provided before inspection may be subject to change if additional work or materials are required.

Customers are responsible for paying agreed charges according to the payment terms communicated for the service.

Customer Responsibilities

Customers are responsible for providing accurate information about the property and requested service.

• Provide safe and reasonable access to the service area.
• Inform us of relevant property conditions before service.
• Remove valuable or fragile items from the work area when appropriate.
• Provide any required permissions for work to be performed.

Materials and Additional Work

Some services may require replacement parts, equipment, or other materials. Material requirements may not always be known until the property or issue has been inspected.

Where additional work or materials are required, the customer may be informed before the additional work is performed.

Cancellation and Rescheduling

Customers should contact Prime Home Expert as soon as possible if they need to cancel or reschedule an appointment.

Cancellation or rescheduling policies may vary depending on the type of service and circumstances of the appointment.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must not attempt to gain unauthorized access to the website, introduce malicious code, or use the website for fraudulent or unlawful purposes.

Intellectual Property

Unless otherwise stated, the content, branding, graphics, logos, text, and other materials displayed on this website belong to or are used by Prime Home Expert with appropriate rights.

Website content may not be copied, reproduced, modified, or distributed without appropriate permission.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and information.

Prime Home Expert does not control third-party websites and is not responsible for their content, availability, or privacy practices.

Limitation of Liability

We make reasonable efforts to provide reliable services and maintain accurate website information. However, to the extent permitted by applicable law, Prime Home Expert shall not be responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

Privacy

Your use of our website may also be subject to our Privacy Policy, which explains how personal information may be collected and used.

Changes to These Terms

Prime Home Expert may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

Your continued use of the website after changes are posted means that you accept the updated terms.

Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws and regulations of the United Arab Emirates and the Emirate of Dubai, where applicable.

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